Unified inbox
The message that got missed — this time it doesn't.
Maria's Dubai Marina delivery question didn't need three apps — it needed one place the team could see. WhatsApp, Instagram, and Messenger land in one shared inbox. "Delivery" auto-labels it Support Request — Amara assigns Sarah or Sales in a tap. Whoever answers next sees the full history.
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Inbox
Maria Santos
2mDo you deliver to Dubai Marina?
2james.k
11mIs the navy hoodie restocked?
1Aisha Rahman
1hThanks — see you tomorrow!
Maria Santos
WhatsApp · Assigned to Sales
Sara · Sales
Full history shared with everyone on the thread
Same customer, same question — this time, answered.